An interesting article over at BBC News about drivers who have had accidents on motorways, and are then sent bills for repair work. Many of these bills received by drivers appear to be massively inflated, and in some cases drivers have disputed that the claimed work was ever done.
Some of the letters are from contractors rather than the Highways Agency themselves, which raises questions about what kind of oversight these contractors have. The article mentions some drivers who have queried the charges and have either had them massively reduced, or have not received any further letters after doing this.
While it’s always been good practice to take photos after an accident to help with insurance claims, it seems that making notes about the cleanup is another thing to keep in mind.